FAQs
Orders & Deliveries
How long will my order take?
We will work on your order within 3-5 business days. Expect delivery to take up to 14 business days until you receive your new hair product.
Do you ship worldwide?
Yes, we ship to every country. We also offer free shipping on all orders.
What payment methods do you accept?
We currently accept all payment types. Paypal, AMEX, Mastercard, Visa, Apple Pay, and Google Pay.
Will I receive a tracking number?
Yes, all orders will receive a tracking number once shipped. Please look out for the tracking number VIA email or on your account.
Where is the item being shipped from?
We have several manufacturing plants around the world that design our beautiful and hand-made hair pieces. Please do not be alarmed if you are receiving your hair piece from another country, as we ship directly from our manufacturers to you. To avoid any delays.
Do you do Custom Orders?
Unfortunately, we are not offering Custom Orders at this time. As Custom Orders are taking well over 60 Days to complete after purchase.
We will notify anyone VIA our email list when we do start Custom Orders again.
Hair & More
How has Covid-19 effected Tressing Up?
We hope that you and your loved ones are safe and healthy during these uncertain and challenging times.
At Tressing Up we take matters very seriously. We ensure that all of our suppliers and manufacturers are taking the correct precautions and procedures to ensure that your hair piece is manufactured in a clean & safe environment.
We avoid the handling of your product, so it's delivered straight from our manufacturer to your home.
As we want to ensure our safety for our staff and our customers -we will not be accepting any returns at this time. Please visit our Terms & Conditions page for more details.
What type of hair do you use?
We use 100% Virgin Brazilian, European or Russian Hair for all of our products. You will be ensured to receive the best quality of hair.